Cresta Wins Five9 VoiceStream Innovation Partner Award

Cresta, a leader in real-time intelligence for the contact center, has been named VoiceStream Innovation Partner of the Year by Five9, a provider of the intelligent cloud contact center. The Five9 2022 Global Partner Awards recognize the achievements of the Five9 global ecosystem of channel partners, systems integrators, strategic alliance partners and independent software vendors (ISVs).

Cresta partners with Five9 to enable customers to use the power of AI real-time intelligence to help agents, managers and leaders turn real-time insights into real-time actions to grow revenue and improve agent efficiency. Through the integration between Five9 and Cresta, Five9 customers can implement Cresta’s advanced, AI-driven real-time intelligence layer easily to increase the value from both solutions.

Five9 brings the power of cloud innovation to more than 2,500 customers worldwide and facilitates billions of call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower agents, and it delivers tangible business results.

The growing Five9 partner ecosystem reflects the company’s “build with” philosophy and the recognition that delivering future customer engagement solutions will require co-innovating with software and service providers that can extend Five9 capabilities.

To learn more about the Five9 2022 Global Partner Award winners, click here.To learn more about Cresta, visit