Five9 has announced an expanded partnership with Fuze.
This partnership integrates the Fuze Unified Communications as a Service (UCaaS) and Five9 Contact Center as a Service (CCaaS) offerings, providing an end-to-end communication experience for sales and support teams.
Five9 and Fuze will together deliver cloud solutions to meet a variety of business needs. Recognized as leaders in the CCaaS and UCaaS markets, the collaboration is designed to give joint customers the best of both worlds.
Customers can now replace legacy equipment with a more flexible and cost effective cloud solution. End users will also benefit from having an expanded set of tools. The combined solutions also enable agents and UC workers to access the systems from almost anywhere to support their job functions.
“We are seeing great momentum in the enterprise market through our partnership with Fuze,” said Five9 President Dan Burkland. “We continue to see a great partnership opportunity working with Fuze to bring the power of the cloud to enterprises across the globe.”