Flowroute, a self-service SIP Trunking and SMS platform announced upgrades to its HyperNetwork service. The Flowroute HyperNetwork creates redundant inbound call paths to increase voice resiliency for enterprise organizations.
HyperNetwork helps mitigate outage time by detecting upstream network impairments and rerouting DID voice traffic around them to complete inbound calls. Historically, in the United States, the only way to address outages — especially for mission-critical inbound calls — was to port numbers, which could take days. Because HyperNetwork changes the routing of telephone numbers, calls arrive over a different path than the one originally assigned.
Flowroute serves enterprise customers that run mission-critical voice applications — contact centers, CPaaS, and on-premises or virtualized PBX systems — and want full control via an advanced web portal or through API access.
The HyperNetwork service, which covers nearly 80 percent of the U.S. population and comes with a contractual service level agreement that includes response and restore times, is available.
For more information, visit www.flowroute.com.