FluentStream, a growing unified communications-as-a-service (UCaaS) provider for small to medium-sized organizations in the United States, announced a strategic partnership with Citi-Telecom Solutions (Citi-Tel), a New York-based telecommunications provider servicing New York, New Jersey and Connecticut. This marks FluentStream’s 10th and largest strategic partnership that will enable hundreds of companies to upgrade to FluentStream’s unified communications platform and customer support services.
Listed on the Inc. 5000 as one of the fastest-growing companies in the United States for the last four consecutive years, this partnership enables FluentStream to expand its East Coast presence and signals dramatic growth for the company in 2022.
Today’s SMBs require flexible communication services that support onsite, remote and hybrid workforces and the ability to provide superior customer service in increasingly competitive markets. Additionally, as businesses shift to cloud environments, driven by the lower cost of ownership and increased need for interoperability, SMBs require advanced services. To meet the demands of the changing communications landscape, FluentStream will upgrade Citi-Tel customers to its advanced UCaaS platform and award-winning customer support.
“As FluentStream continues to execute on our growth strategy, we look to partner with organizations like Citi-Tel that have a history of providing superior customer service and a stellar reputation among its community members,” said Cass Gilmore, CEO, FluentStream. “Citi-Tel has a 40-year history of successfully serving its customers in the New York tri-state area, and we look forward to continuing this tradition of excellence.”
Additionally, as part of this strategic partnership, Citi-Tel has signed on as FluentStream’s newest channel partner.
To learn more about becoming a FluentStream strategic partner, contact partnerships@fluentstream.com.
