Fonative’s focus on staying ahead of the curve surrounding STIR/SHAKEN is paying off. With more than 100 contact centers that rely on the company’s Compliant Communications technology, not one customer has reported any drop off in call or text response rates since the June 30 Federal Communications Commission mandate regarding call attestation to mitigate robocalling and other telephonic spam went into effect.
Taken collectively, Fonative’s STIR/SHAKEN efforts demonstrate the company’s commitment to tracking and eradicating illegal robocalls and spam-like text messaging, and it says it is “the first contact center communications API services provider” in the industry to offer a full suite of regulatory-ready solutions.
Fonative helps businesses connect with customers through voice and text, providing Compliant Communications as a Communications Platform as a Service (CPaaS). The company’s technology enables developers to incorporate calling and messaging capabilities into business applications, without the need to maintain servers, infrastructure, network, and telecommunication carriers. Combining carrier-grade technology with advanced call center capabilities and regulatory compliance, Fonative is the only suite of telecommunication services to meet the stringent requirements necessary in key industries such as medical, financial services, and government. For more information about Fonative’s compliant communication efforts, visit the company’s website, www.fonative.com.
Fonative and Compliant Communications are registered trademarks, and Secure Agent Communicator is a trademark of Fonative, Inc. Other product names, logos, and brands are the property of their respective owners.