FracTEL is launching its latest business collaboration product this week: SKRUM. The goal is to change the voice conference paradigm by eliminating the use of dial-in numbers, PINs and apps. SKRUM instead calls attendees that are due to join the calls.
“As a company we have experienced the enormous cost of our employees waiting on hold while participants update apps, struggle to find dial-in details, or simply forget to join a call,” said Michael Crown, FracTEL’s president and founder. “These unnecessary expenses led us to create a product that directly resolves these problems.”
In addition to wasted time, the conventional shared PIN allows uninvited participants to join calls anonymously, exposing businesses of all sizes to data breaches.
By calling the attendees, SKRUM’s patent-pending technology ensures that only those who are invited can participate in a meeting. This fundamental shift allows users to protect themselves and their clients more effectively, with the additional benefit of requiring less effort to join a conference call.
SKRUM also integrates with popular collaboration platform Slack, and provides productivity tools like post-call recordings, voice-to-text transcripts and participant detail logs.
Crown added, “Our product roadmap is very exciting. We are leveraging the flexibility of our established telecommunications network to empower our users to make conference calls more actionable. We will be releasing new features in the coming months that will integrate secure voice conferencing with project management software, messaging and other essential business tools.”