Nectar Services Corp. has been named an IDC Innovator within the unified communications and collaboration (UCC) market.
Nectar’s Unified Communications Management Platform (UCMP) was recognized for its ability to help alleviate the IT buyer challenge by helping network managers introduce new levels of efficiency, provide greater levels of visibility and manageability, while reducing costs and improving the overall user experience.
“Nectar was selected as an IDC Innovator because of its UCMP software and the ability to provide unique and critical performance information,” said Rich Costello, senior research analyst, IDC Research. “It focuses on critical areas for ensuring performance management for UC platform deployments such as Microsoft Skype for Business, including planning and deployment, network pre-assessment monitoring, advanced reporting, analytics and real-time diagnostics.”
Most UC network monitoring solutions only offer post-call reporting. Nectar provides advanced UC software solutions that offer the best in network assessments, real-time monitoring, management, and diagnostics to enhance application performance and end-to-end visibility across multi-vendor UC networks. This provides managed service providers and enterprises unparalleled insight and visibility for UC network performance across platforms such as Microsoft Skype for Business, Cisco UCM and Avaya.
“Visibility into the network is integral to monitoring, management and overall success of an enterprise’s UC environment. Nectar’s UCMP software is enabling our customers to deliver the most comprehensive visibility for cloud, hybrid and on-premise managed services ensuring an exceptional user experience for an enterprise globally,” said David Giangano, Nectar’s CEO. “We are honored to be named as an IDC Innovator as we continue to develop and refine solutions that address our customers’ strategic UC networking needs.”