Impact Telecom has expanded its portfolio to include the SimpleWan cloud service as part of its hosted phone system, ImpactConnect Hosted PBX.
Channel partners and businesses have the option to include SimpleWan with their unified communications solutions for optimized voice quality of service and reliability.
“We have been searching for the best solution for voice prioritization on customer networks and we found it in SimpleWan. The addition of SimpleWan further helps Impact deliver on our promise to provide the best overall quality and user experience to our customers,” said Bob Beaty, President and CEO of Impact Telecom.
Available with ImpactConnect Hosted PBX and perfect for both OTT and managed hosted voice applications, SimpleWan is a traffic shaping solution that diagnoses, monitors, analyzes and reports network activity to provide voice prioritization, reduced network congestion, and enhanced voice quality, connectivity and network insight.
SimpleWan auto-prioritizes incoming and outgoing voice calls and prevents other devices from monopolizing bandwidth and disrupting call quality, enabling customers to get the most out of their VoIP phone system.
SimpleWan also monitors network activity to reduce congestion and diagnoses network movement for better management and insight. With an online monitoring portal and alarm triggers, SimpleWan is secure, effective, and ensures consistent high-quality network performance.
“SimpleWan offers a truly innovative system for improved network insight, said Erik Knight, CEO of SimpleWan. “We look forward to introducing Impact Telecom’s channel partner and customers to the SimpleWan solution and the many network performance advantages it offers.”