IT data intelligence company Lakeside Software announced its intelligence package, for combatting manual and reactive IT challenges that cause critical downtime. Lakeside leveraged its collection of high-quality, structured IT data and proactive IT capabilities to create AI models that are purpose-built for IT.
As a result, its SysTrack intelligence package is positioned to revolutionize IT operations.
“At Lakeside Software, we understand the critical role that AI plays in transforming IT and addressing the complex challenges faced by organizations today,” said Dave Keil, company CEO. “Our customers are looking to cut through the AI buzz and see real returns. Our SysTrack Intelligence Package does just that with purpose-built AI to proactively identify and prevent IT issues from spreading, ultimately saving valuable time, resources, and money for our customers.”
SysTrack’s patented data collection and storage allows the platform to aggregate and analyze vastly more endpoint and telemetry data than anyone in the world. It then structures this extensive amount of data in a way that allows IT to extract actionable insights, make data-driven decisions, and see measurable returns.
SysTrack is designed to empower organizations with proactive and predictive capabilities, allowing them to anticipate and mitigate IT issues before they escalate. By harnessing the power of AI to analyze patterns and trends within vast datasets, Lakeside Software offers a comprehensive solution that goes beyond traditional reactive approaches. The embedded AI engine not only proactively identifies issues before an influx in help desk tickets but also recognizes the precursors to disruption to predict issues before they occur. Customers can benefit from fewer tickets, fewer disruptive events, lower mean time to resolution, and less productivity lost.
Key features allow organizations to:
- Predict the future before it happens: Lakeside collects 10,000 data points every 15 seconds from every endpoint across an enterprise and now applies advanced AI algorithms to this data to identify what is normal for any given system and detect any anomalies and irregularities across the full IT estate.
- Ask a real question, get a real answer: Traditional troubleshooting processes often require extensive manual effort and resources, leading to costly delays and inefficiencies. With Lakeside’s SysTrack intelligence package, anyone on an IT team can search the most robust source of real-time and historic endpoint data in the market with a simple question and then get results that can be used in tools like Splunk and PowerBI.
- Fix the right things faster: The SysTrack intelligence package taps into the power of generative AI and SysTrack data to empower the help desk with a virtual assistant that’s by their side all day.
Lakeside’s comprehensive suite of AI-powered capabilities is reshaping the future of IT, addressing critical pain points such as blind spots in the dark estate and inefficiencies that drain resources. By leveraging AI insights, organizations can navigate complex challenges with unprecedented confidence and agility, leading to substantial reductions in man-hours and significant cost savings. As businesses embrace the transformative power of AI, Lakeside Software continues to lead the charge in innovation, empowering clients to unlock fresh opportunities and foster sustainable growth.
For more information about Lakeside Software and its SysTrack Intelligence Package, please visit AIThatSpeaksIT.com. For details on Lakeside’s partner program, click here.
