LiveVox Holdings Inc., a cloud-based provider of customer service and digital engagement tools, has hire of Dan DeLozier as area vice president of Channel and Alliances.
LiveVox will draw on DeLozier’s 16 years of experience building and managing successful channel programs to bolster its sales and marketing efforts and capitalize on digital transformation opportunities across the massive contact center software market.
Prior to joining LiveVox, DeLozier served as regional vice president of Channel Sales for Everbridge – a global critical event management SaaS company. At Everbridge, DeLozier played a critical role in spearheading the company’s expansion into the Global Channel Marketplace, including Australia and the United Kingdom, while also overseeing cross-functional teams to create and accelerate market penetration. He has held senior positions at CenturyLink, Servion Global Solutions and Avaya – building and managing global channel and sales efforts.
LiveVox’s technology and blended omnichannel approach to digital engagement and customer service allows the company to secure deals. LiveVox’s platform features unified data capabilities – bolstered by the recently announced version 15 – that allow customer data to be accessed across different channels and the newly announced, AI-enabled LiveVox Bot. Combine that with the built-in CRM and pre-integrated WFO capabilities and LiveVox can provide an improved agent and customer experience, easier configuration and reduced total cost of ownership.
To learn more about LiveVox’s channel program, click here.
