Lumen Technologies announced that Jim Ortbals will join the company as senior vice president of global partner solutions.
In his new role, Ortbals will lead Lumen’s channel partner strategy and execution, with responsibility for strengthening how the company engages, enables, and scales outcomes through this critical part of its commercial approach.
Ortbals brings more than 25 years of experience growing global channel and partner organizations across complex technology and services environments. He has held leadership roles at Cisco, VMware, Zscaler and others, with a track record of connecting channel partner strategy to operational rigor in support of customer outcomes.
Lumen is undergoing a multi-year transformation, simplifying how it operates and modernizing its network and digital capabilities to meet rising demand for secure, scalable connectivity in the AI era. Partners are central to extending those capabilities to enterprise customers.
“I’m excited to join Lumen at a time when enterprises are demanding tangible business outcomes and partners play an increasingly critical role in delivering them,” said Ortbals. “Lumen’s momentum and investments in our digital platform create a strong foundation for partner-led growth. My focus is to simplify and strengthen our channel partner motions so we consistently engage, enable, and support partners with operating rigor and clear accountability.”
