Ooma announced that MTA Solutions, a leading telecommunications provider in Alaska, is delivering a new UC service under its own brand name through Ooma’s highly customizable and scalable private label partner program.
As the needs of their business customers evolved, MTA aimed to move beyond its traditional PBX-based offerings to UCaaS technology. MTA also wanted to determine features and pricing, as well as to maintain direct relationships with their customers.
MTA Unified Communications, launched in June 2020, offers out of box features plus easy customization tools that let you tailor your VoIP communications system to support specific business processes and user preferences. It’s easy to set up and customize with specific ring groups, call flows, and contact / call center capabilities. Plus, APIs can integrate into unique business workflows to enhance accuracy, productivity, and customer support.
The Ooma Enterprise private label program provided exactly what MTA was seeking – full control over naming and pricing, no requirements for recurring customer contracts, custom support when needed, and a full set of advanced UCaaS features.
The Ooma Enterprise private label program allows partners to deliver their own branded UCaaS offering, set customer pricing for the service, own customer relationship, and bundle the private label offering with their other services to provide one quote and one bill to customer. Ooma can also deliver custom API-driven integrations, recognize full revenue instead of a residual commission stream, and streamline the back-end financial and regulatory complexities.