The integration will expand the availability of Nectar’s ear-to-ear (e2e) diagnostics solution to enterprises and managed service providers leveraging Jabra headsets, enabling them to improve quality of service, all the way to the last three feet of the UC network.
Today’s collaboration environments offer advanced voice and video capabilities to end-users, but enterprises recognize that great user experiences require high quality endpoint devices and management tools built for the modern era of collaboration.
Standard IT monitoring and traditional UC reporting tools are typically limited to the data provided by the underlying UC platform. However, Nectar’s e2e diagnostic solution reaches further to visualize network health all the way to an end user’s headset. Enterprises and service providers leverage the e2e solution to more quickly diagnose call quality issues, as well as track reports over time to gain insight into user experience trends and proactively address future challenges.
Nectar is currently at Enterprise Connect in Orlando at (booth #927), showcasing its powerful diagnostics solution as well as the recently announced Nectar 10 platform.
Nectar’s Tom Tuttle will participate in the session “UC Management Tools: Keeping Up With Today’s Needs,” today, Wed. March 20, at 4:00pm EST. Tuttle will help explore the critical elements needed to ease UC monitoring and management pains and keep enterprise communications environments most efficient.