Bicom Systems has announced a partnership with Arif Hamirani, founder of NetRescue.
NetRescue is an IT company that initially partnered with 3CX back in the 2000s. However, issues quickly arose and he began looking for a partner that would support the growth of his business. That is how this partnership began.
NetRescue provides a variety of services from networking to camera systems and, for the past 10 years, has offered telephony system installations. As the story goes, Arif’s first encounter with the Bicom Systems team was at a trade show in Atlanta where he was desperately seeking a new hosted vendor. Working with 3CX caused growth to stall and Arif recalls feeling that he had only two choices – in his words “follow the trend into the cloud or continue losing customers and projects.”
In his efforts to “follow the trend into the cloud,” his current system was not working for him. When Arif reached out for support, he says, his previous vendor denied it.
Arif was under the impression that Bicom Systems was too advanced for his business at that point; however, after speaking with members of the Bicom Systems team he realized it was not a matter of where his company was presently, but what he wanted for the future. Understanding that Bicom Systems offers partnerships to ensure growth for its partner companies enticed the switch that NetRescue needed.
Although it is still early on, Arif has found many benefits since converting to Bicom Systems. Not only did Bicom Systems fit into Arif’s budget, but he also enjoys:
- How easy it is to manage the platform
- Being supported by Bicom’s Reseller Channel, as they only work with “partners” rather than “customers/dealers”
- Having a real cloud system that is the only virtualization platform dedicated to communications
In summary, this is another example of how Bicom Systems can help your company grow successfully with a partnership.
If you are interested in reading more details on Arif’s transitioning experience, read his case study.
