The relationship allows agents and resellers of Vital Communications to provide business customers with nexVortex SIP Trunking and Managed SIP Trunking for voice communications. nexVortex SIP Trunking has been in commercial deployment for over 12 years, making them one of the most experienced providers in the market. Their focus on delivering voice quality is manifested in a customer retention rate of 99 percent.
Vital Communications was founded in 1996 and has been distributing IP Telecommunications and Networking Solutions to resellers for 22 years. Their mission is to provide high-value solutions, support, and customer service to their resellers and to remain an innovative and leading value-added distributor.
“nexVortex is very excited to be partnering with Vital Communications especially since we have certified and tested many of the voice solutions which they offer,” commented Mike Nowak, vice president of sales at nexVortex. “We believe that Vital Communications’ resellers and agents will appreciate the depth of our expertise in delivering and supporting SIP Trunking. That expertise combined with the service’s performance, automatic failover capabilities, and ability to provide definitive troubleshooting allows resellers to deploy the service with confidence.”
“nexVortex SIP Trunking and Managed SIP Trunking services are excellent additions to our portfolio,” said Walter Maclay, Vital Communications president and chief executive officer. “Their culture of innovation and support matches our own. We appreciate their operational discipline that has been built over the past 12 years, and we look forward to growing our mutual business.”
As older circuit switched infrastructure and equipment are retired at an accelerated rate, solutions like those delivered by nexVortex will continue to grow as cloud communication services becomes the new standard.