Utility Telecom to Launch Managed IT Services

This post was sponsored by Utility Telecom, a leading provider of VoIP telephone systems and internet services to businesses and organizations all over California and Nevada.

Utility Telecom continues to expand its list of services to provide the ultimate customer solutions with plans to launch Managed IT Services (MIS) by the end of 2019. Adding MIS to their list of services allows customers the option to experience an improved efficiency on their computers, servers, and software while saving customers money on IT costs.

With the ever-increasing reliance on computer systems, data loss and disasters are a major threat to businesses. To take preventative action, Utility Telecom’s MIS ensures each company’s data security with regular backups and disaster recovery. The MIS team monitors and manages automatic backups for each business’s critical data and in the event that a computer does not start up, the MIS team uses backup images of a business’ operating system to restore from the latest image.

Utility Telecom’s MIS performs critical tasks to keep systems up and running, such as:

  • Site Assessment
    • Reviews system infrastructure
    • Reviews network security policies
    • Reviews all software licenses
  • Network Consistency
    • Brings infrastructure and workstations to a known state;
      • Installs applications, patches, or updates
    • Security Services
      • Handles antivirus software and management
      • Manages licensing and updates

As an added service to customers, Utility Telecom will provide third-party vendor and software support coordination. For any immediate requests or trouble calls, Utility Telecom’s customer support team will be able to log requests with vendors and track the issues until there is a resolution. To fully utilize the added service, software support service requires an active support contract with software manufacturers.

To stay updated on the official launch of Utility Telecom’s MIS solution, visit their blog here.