Cloud PBX provider OnSIP has signed master agent Telecom Brokers to offer its communications solutions to businesses nationwide through its network of agents, including the InstaCall video customer support function.
OnSIP InstaCall allows companies to add one-click video sales and support to their Websites. Businesses can just add the InstaCall button script to a Webpage, with no downloads, plugins or dialing required. It’s built on the latest browser technologies, including WebRTC, InstaCall is interoperable with OnSIP’s full suite of hosted PBX features and the PSTN.
“With their breakthrough WebRTC solution and unique approach to pricing their hosted VoIP services, OnSIP adds scope and choice to the Telecom Brokers portfolio,” said vice president of Telecom Brokers, Nancy Ridge. “We are excited to bring these new solutions to our agent partners.”
“We are thrilled to announce this partnership with Telecom Brokers,” said Mike Oeth, cofounder and CEO of OnSIP. “Great partnerships come out of shared values and vision. Our companies believe in providing innovative solutions that help end customers not only run, but grow their businesses. Together, we will support Telecom Brokers agents with the expertise, training, and customer care needed to successfully deliver those solutions.”
Headquartered in Manhattan, OnSIP has provided business VoIP services since 2004 and owns and operates its own platform. The company is an early adopter and supporter of WebRTC, an open sourced project originally started by Google, that allows for plugin-free, peer to peer audio, video, and data transfer in the browser. For custom and deeply integrated solutions, OnSIP offers APIs and has built CRM integrations for popular platforms such as Zendesk, Salesforce.com, and Highrise.