Peerless Network, a global communications provider and part of the Infobip family, announces its SIP Trunking services are an approved offering on Genesys’ AppFoundry marketplace. AppFoundry is a marketplace of solutions that offers Genesys customers a curated selection of integrations and applications to help create great customer experiences.
The goal is to offer the most useful solution-centric marketplace for all Genesys platforms in a single location.
“We are indeed honored to be partnering with Genesys to provide businesses the flexibility to choose the carrier of their choice. Our time-tested SIP Trunking offering is now available with Genesys Cloud CX, giving customers direct access to our fully IP-based network,” said Jim Brewer, EVP of Products and Technology Peerless Network. “This combination also gives U.S.-based customers the opportunity to make their communications more efficient, expand their global calling footprint, and save on international calling.”
Enterprise customers choose Peerless’ SIP Trunking services from Genesys for one or more of these reasons:
- Call origination and termination to more than 4,500 telco connections in the United States and Canada, including Tier 1 providers.
- Efficient handling of high-volume traffic
- PSTN delivery expertise (in-house program managers, PSTN network, and national DID database)
- Ability to make changes easily in real-time via the Peerless Portal
- Flexible plans that align with your budget and business requirements.
In addition to BYOC services, Peerless offers a complete line of communications solutions specifically designed for Enterprise customers, including these solutions:
- SIP Trunking
- Operator Connect for Microsoft Teams
- Toll-Free Services
- Domestic and International Long Distance
- SD-WAN
- Cloud PBX | UCaaS
- A full line of CPaaS and messaging solutions from Infobip
Infobip finalized its acquisition of Peerless Network in mid-2022. As a global cloud communications platform, Infobip provides omnichannel solutions to facilitate an improved customer experience (CX) for its customers worldwide.
With strategic objectives of expanding its voice expertise and growing the company’s presence in North America, Peerless was a perfect addition to the Infobip family.
Visit www.genesys.com for more information, or go to www.peerlessnetwork.com or infobip.com.
