PGi has launched new product and service offerings for IT teams trying to maximize Microsoft Skype for Business investments.
These include mobile and global conference calling: PGi’s conference calling is integrated into the Skype for Business experience, with more than 160 international dial-in numbers and nearly half a million users. Also, Outlook meeting invitations via CustomInvite allow an enterprise to personalize the Skype for Business meeting experience with custom templates, which provide a consistent brand image across the organization. And using PGi’s Agenday app, digital workers have a secure way to one-click connect to any conference call while on their mobile device – forget about memorizing numbers or finding passcodes.
Implementation services include enhanced Skype for Business implementation and adoption processes that drive better activation rates, and global help and support is available in-product and around the clock so IT teams don’t have to take on the burden of troubleshooting or supporting end-user questions around Skype for Business. Consulting services and strategic planning via PGi’s Modality Systems subsidiary provides IT leaders with help to navigate the complexities of a Skype for Business transition or Microsoft Office 365 deployment.
“Our customers look to PGi as the trusted advisor on all things collaboration,” said John Stone, EVP and managing director, PGi International. “As a long-standing leader in the space, PGi has a broad and deep portfolio of collaboration software and services. Our goal is to continue providing services and support that not only propel productivity from our own solutions, but also leverage our global customer care teams to troubleshoot other collaboration investments.”