Revation Systems, a customer engagement platform provider for regulated U.S. industries, has changed its name to LinkLive; the name of its purpose-built, secure digital communications platform. With a 20-year track record, the upgraded brand represents the company’s continued journey to deliver trusted, modern customer experiences and engagement leveraging artificial intelligence (AI).
LinkLive was co-founded and bootstrapped by industry veteran, co-founder and CEO Perry Price, who has been building and leading the company that is trusted by more than 750 customers nationwide.
When LinkLive first came on the scene in 2003, digital communications weren’t secure – and Perry made it his mission to address that. For nearly 20 years, the company has been innovating the LinkLive platform to extend beyond a contact center solution and transactional customer interactions into a comprehensive customer engagement platform that creates meaningful and trusted experiences to meet modern consumer expectations. Over time, this came to include AI features that enable smart engagement and anticipated needs using knowledge systems and bot assistance to streamline everyday interactions.
“The company becoming LinkLive marks a milestone toward our commitment of providing the most trusted customer engagement platform. Across the board, industries are shifting to modern digital communications that foster positive experiences while building lasting relationships” Price said. “We’ve continually grown in the health care and banking industry and are well-poised to bring our solution to other markets in need of transforming the customer and employee experience. LinkLive is the trusted platform for companies elevating their customer interaction model from a traditional, mostly transactional model, to a modern digital communications strategy that emphasizes a better experience and customer engagement to build trust.”
For more information, go to LinkLive.
