Samsung Electronics America has expanded its Samsung Alliance Program, designed to deliver customized vertical solutions, expert insights and support services that help customers transform their business through mobility.
The program enhances benefits for more than 300 independent software vendors (ISV), providing them exclusive access to Samsung’s product, R&D, channel and direct sales teams. This enables ISVs in Samsung’s partner ecosystem to deliver end-to-end mobility solutions and consultation services to customers across various industries. Additionally, Samsung’s program has expanded to include large technology vendors and system integrators (SI).
“Built on Samsung’s leadership in mobile technology, the Alliance Program brings together a powerful partner ecosystem to help SMBs and large enterprise customers overcome the challenges they face in optimizing mobility,” said Kevin Gilroy, executive vice president and general manager at Samsung Electronics America. “Partnerships are central to Samsung’s vertical strategy for the enterprise market, helping to accelerate the delivery of scalable mobility solutions that enhance experiences for customers across key industries.”
The program will focus on delivering customers value through:
- Addressing Security: Coordination with security consulting providers and Samsung Knox, the company’s defense-grade mobile security platform.
- Consulting: Customers can consult with Samsung and its SI partners to keep pace with digital advancements and determine the right mobility strategy, whether they are expanding the capabilities of existing infrastructure or seeking a new implementation. Consulting services include expertise on solution architecture, creative design, mobile device deployment and platform integration.
- Vertical Partnerships: Solutions are available across many industries— including hospitality, finance, healthcare, retail, education and federal government.
- Customer Support: Combining Samsung Business Services, partner expertise and a 24/7 helpdesk, this offers support through all stages of technology adoption, from application development and porting, implementation, staging and kitting services.
“Together with Samsung, we can effectively empower our clients to digitally transform their businesses – supported by innovative devices, Knox customization and defense-grade security,” said Peter Rivera, chief experience officer at Alliance partner Infusion. “By combining Samsung technology with our expertise in digital strategy, experience desig, and software engineering, we help companies across a wide range of industries develop customized solutions that achieve specific business outcomes. We look forward to continuing to drive innovation with Samsung on next-generation digital solutions that re-define customer experiences and business mobility.”