ServiceMax, a leader in asset-centric field service management, announced its new ServiceMax Partner Xcellence Program, expanding the company’s global reach and empowering customers to realize the full potential and value of ServiceMax Asset 360 for Salesforce through a community of implementation partners.
Launched on the heels of a record year of growth in 2020, the Partner Xcellence Program will ensure greater customer success with the addition of new partners with more expertise and services, greater geographic coverage and knowledge penetration in their industry.
In the last year, field service organizations have seen business models changing rapidly, a shift toward digital-first customer engagement and remote work. Channel partners increasingly are tasked with helping customers navigate the new environment, and with ServiceMax’s Partner Xcellence Program they are now more prepared with the tools, resources and category expertise of an industry-leading enterprise solution built on Salesforce.
ServiceMax Asset 360 for Salesforce gives organizations complete visibility into assets in the field so companies can maximize asset performance and equipment uptime, reduce maintenance costs and monetize service as a revenue stream. This insight empowers service leaders to prioritize outcome-based strategies that propel their business forward.
The ServiceMax Partner Xcellence Program was designed to ensure the success of companies implementing ServiceMax Asset 360 and leverages ServiceMax’s partnership with Salesforce to bring partners with Salesforce expertise into the ServiceMax ecosystem. Partners have access to:
- A robust, on-demand ServiceMax Asset 360 Training and Certification program
- A dedicated ServiceMax Partner Success Architect to support all aspects of enablement and implementation
- ServiceMax Implementation Advisory Services to provide customers and partners with the tools they need to execute a flawless Asset 360 implementation
- The ServiceMax Partner Community, a tool for sharing ideas, suggestions, best practices and general tips around ServiceMax Asset 360
