Shango, operator of a community-based marketplace for the fulfillment of IP-enabled services, has announced that TSG Global will use the Shango software-as-a-service (SaaS) platform’s Sourcing and Inventory Tracking service to enhance its ability to obtain, activate and track its native and third-party VoIP inventory.
Through the use of Shango’s common APIs, the company will also leverage the platform’s ecosystem of service providers to expand its own offerings in order to more cost-effectively serve its distribution channel of several resellers and wholesale customers.
“The ability to automate the process of pulling through phone numbers from our several upstream vendors through Shango’s single interface will allow us to more efficiently enable that inventory to access the mobile ecosystem via text messaging and better serve our channel members,” said Noah Rafalko, CEO at TSG Global. “Our intent is to continually unify supply chain operations while enhancing the company’s product offerings.”
As a member of the Shango provider community, TSG will also gain the ability to attain and extend its service offerings to and from new on- and off-net trading partners.
TSG Global enables text messaging (SMS) on any landline phone number, and has delivered turn-key solutions that span traditional and cloud-based SMS and other services, like CNAM, e911 and voice.
Having facilitated nearly 7 million transactions for its customers across numerous voice and data applications and a large number of trading partners, Shango said that it is also seeing a rise in the number of native platform members using the platform as a matchmaking service.
“We believe the telephone number is in the midst of an evolution, becoming more of an identifier as it moves along the unified communications supply chain,” said David Walsh, CEO at Shango. “With the addition of an innovator like TSG Global as a Shango platform member, we’ll surely see a growing propensity for other Shango members to seek out their SMS services, especially as the momentum of features like text messaging increases to serve new and emerging applications. We wholeheartedly welcome the pioneering initiatives of the TSG Global team.”