ShoreTel has introduced Connect CLOUD and the ShoreTel Connect Contact Center for CLOUD in the UK.
These unified communications (UC) cloud services are sold through ShoreTel cloud partners who can also offer their customers a range of professional services for more complex environments. This launch follows the introduction of cloud-based solutions as a partner managed service in the UK in 2015.
“This geographical expansion better positions us to serve the needs of global customers of all types and sizes, while helping to drive cloud growth in EMEA,” said Don Joos, president and CEO of ShoreTel. “Our channel is ready and excited to offer Connect CLOUD to their customers.”
ShoreTel Connect CLOUD has been available to US customers for 15 months.
Adrian Hipkiss, EMEA VP and managing director of ShoreTel added, “Our aim is to make cloud-based unified communications brilliantly simple for customers with a no risk pathway to cloud based purely on their requirements and needs. This may include some elements that are not yet suited to a cloud-only approach. ShoreTel remains committed to providing choice and flexibility, so ShoreTel Connect CLOUD and ShoreTel Connect Contact Center for CLOUD are welcome additions to support a wider range of customer communication requirements.”
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