Sinch, Salesforce Collaborate on Enterprise-grade Messaging Solution

Sinch announces today a strategic collaboration with Salesforce. Sinch is a strategic supplier for Salesforce’s global SMS delivery and provides enterprise-grade messaging solutions that support Salesforce and its global customer base.

Salesforce, a CRM leader, empowers companies to transform digitally and create a 360-degree view of their customers. Sinch has worked with Salesforce since 2014, when Salesforce expanded its SMS offering into international markets.

Sinch’s Super Network is an element of the joint success. Overall, Sinch sends more than 200 billion messages a year – more than 6,000 per second on average. The high volume gives Sinch scale that keeps the cost per transaction down and quality up.

The Sinch offering for messaging is enterprise grade and industry-leading:

  • Global reach – With direct connections to more than 600 carriers worldwide, including all tier-1,2,3 carriers in the United States and an array of local two-way services globally, Sinch ensures 100 percent reach and the fastest delivery possible.
  • Carrier-grade platform – Sinch delivers availability, throughput, latency, redundancy and resilience.
  • Strong local presence – Sinch has data centers and local deployment in key markets and messaging experts based in more than 60 countries.
  • Competitive pricing – On the back of its scale and Super Network, Sinch offers world-class delivery rates with low latency at competitive price point.
  • Code of conduct – Sinch is committed to following the highest standards for transparency, accountability and data and consumer protection.

Being ISO certified and GDPR compliant, Sinch operates within a robust, regulatory framework, working with others in the value chain to promote and advocate for best practice and seeking innovative solutions to help detect and prevent threats.

Sinch is a Business SMS Code of Conduct Signatory under MEF’s Trust in Enterprise Messaging (TEM) — a self-regulation framework with the goal to accelerate market clean-up and help educate business messaging solution buyers about the threats of fraudulent practices and poor procurement processes.

For more information, contact sinch.com.