SkySwitch has announced an upgrade in support of Kari’s Law E911 requirements.
The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone systems, the law becomes active on January 6, 2021.
The adoption of Kari’s Law requires that anyone using a multi-line telephone system (MLTS) must be able to directly reach a PSAP by dialing 9-1-1, without the need to dial additional numbers or request an outside line from an operator or receptionist. The new law also requires that on-site security or management can be notified whenever 9-1-1 is dialed. Multi-line telephone systems are often deployed in business offices and multi-tenant buildings, as well as in hotels, universities, schools, hospitals and office campuses.
With Kari’s Law now in effect, should a tragedy occur, non-compliant businesses could face catastrophic civil liabilities and be subject to additional penalties each day they remain non-compliant. To ensure public safety and to avoid such scenarios, SkySwitch has updated the reseller dashboard to allow resellers to comply.
The update now makes it possible to send notifications anytime 9-1-1 is dialed. With the additional functionality, SkySwitch has made it possible to send an email to a specified email address and/or call a designated telephone number that will reach an on-site security desk, with the added capability of allowing the answering party to listen in on the 911 call.
The new settings are available now as part of the E911 configuration page for all US DIDs. Kari’s Law does not cover Canadian DIDs, but SkySwitch will support resellers’ customers in Canada with the email notification feature for Candian DIDs.
Details on configuration settings are here: https://docs.skyswitch.com/en/articles/26.