SolarWinds, which provides secure observability and IT management software, signed an agreement to purchase Squadcast, an incident-response solution company.
Squadcast offers an alternative to PagerDuty and OpsGenie, uniting on-call alerting, incident response and site reliability engineering (SRE) workflows under one hood. This allows it to more efficiently automate human tasks. Its products, SolarWinds noted, are guided by a customer centricity that aligns with SolarWinds’ mission and commitment to the technology professional community.
“With the industry battles to operationally manage and control hybrid ecosystems and the massive influx of alerts, IT professionals need a more powerful solution to cut through the noise,” said Cullen Childress, SolarWinds’ CPO. “The addition of intelligent incident response from Squadcast to the SolarWinds Platform further accelerates MTTR, allowing practitioners to not only accelerate time to detection of incidents but to remediate those incidents in an accelerated manner, maximizing their operational resilience.”
“Squadcast is excited to join forces with SolarWinds to help customers make their worlds more reliable,” said Squadcast founder and CEO, Amiya Adwitiya. “By optimizing incident response with AI, customers reduce noise, enhance efficiency and resolve incidents faster—so they can focus on what truly matters.”
SolarWinds empowers customers to navigate complex hybrid and multi-cloud IT environments, accelerating modernization and cloud migration initiatives.
Key benefits of the merger include:
- AI-powered isolation and focus.
- Isolation of critical alerts, reducing noise and distractions.
- Helping focus on the right issue faster.
- UCC through live on-call management, 200+ integrations (including Teams and Slack) and status pages.
- Tools for effective communication.
- Structured incident resolution and insight.
- Incident response process management, allowing teams to focus on remediation.
- Centralize insights into service health to understand performance and focus on improvements.
The SaaS-based offering will complement the company’s current portfolio, which serves IT organizational need for businesses of all sizes. The enhancements to SolarWinds’ portfolio are available now.
