This post was sponsored by Bicom Systems, a leading provider of VoIP phone systems and cloud services.
VoIP. Voice over Internet Protocol.
So easy to use. So easy to sell. Yet so often over-complicated it. Why?
Some vendors are so focused on the features of the solution that they aren’t showing the benefits. Let me tell you a secret. Customers don’t care about what it does, they care about what it is going to do for them.
VoIP users want to see the benefit they are getting once they invest in a solution like VoIP.
When you are looking at different cars you may notice features like:
● Heated seats
● Bluetooth
● Back-up camera
But those are all extras. What will really sell you is knowing:
● How many passengers can you fit comfortably?
● How many miles can I get on a full tank of gas?
● Is it reliable in harsh weather conditions?
Features are cool, but at the end of the day people want to get something out of their purchase. So whether you want to start selling VoIP or implement it into your everyday business, here are some benefits to think about.
Affordable & Time Efficient
Two questions we hear every day: “How much is this going to cost me?” and “How long is this going to take?”
These two benefits are the main reasons businesses are using VoIP.
Hosted VoIP solutions are much more affordable than on-premise. There are no up-front investments and the monthly payments go toward continuous support, maintenance, and system updates. The features of VoIP like fax-to-email and conferencing are guaranteed to improve your employees’ productivity.
So if this is going to save you money and time, why wouldn’t you use it?
No Geographic Restrictions
VoIP can give you local phone numbers so you avoid expensive long-distance charges. This allows businesses to expand their target market outside of their physical reach. With VoIP, even the smallest companies can expand their operations geographically in terms of employees and customers.
Mobility
A good VoIP solution today can be used anywhere in the world or from any device. You are no longer tethered to your desk and desk phone. VoIP means you can use your desk phone or your softphone which is used through your computer or your mobile device. Bicom Systems desktop application gloCOM and mobile application, gloCOM GO, make it possible to take your calls anytime from anywhere!
Portability
Prefer to use your desk phone? No problem!
Regardless of your location, as long as you have Internet access, there should not be any problems in terms of costs and connections. By using any broadband connection, you can log in to your VoIP telephone and get a dial tone. VoIP should also mean you have the ability to use Hot Desking. An employee can log into any phone in the office and it will have their own phone number and caller ID. They can claim a desk for as long as they need and if they need to move spaces again, they can simply log out of the VoIP phone and log in to another one.
Scalability
Hosted VoIP solutions are extremely scalable. No matter what size your business is in the beginning, a cloud solution can be scaled up or down to your liking. Call centers are a perfect example of this benefit. They can adjust for slower seasons and remove/add extensions as needed. This is probably one of the best things about VoIP! VoIP evens the playing field for even the smallest companies. It gives them just what they need to grow.
To learn more about Bicom Systems VoIP solutions, take a look at our website or send our sales team an email at sales@bicomsystems.com.
Laura Kyle is a marketing assistant for Bicom Systems (www.bicomsystems.com).
