MSPs today face an ever-growing list of cybersecurity challenges, from evolving threat vectors and widening attack surfaces to new AI-driven exploits. At the same time, clients are becoming more security-conscious and relying on MSPs to deliver comprehensive protection and strategic guidance.
Despite this, many MSPs still rely on outdated tools and fragmented workflows, making it difficult to keep pace with adversaries. This gap creates a competitive advantage for providers that choose to modernize their offerings. Providers that refine their security capabilities will be better positioned to protect customers and capture greater market share in the competitive managed services market.
In this article, we’ll explore the top threats MSPs are currently up against, and practical strategies for modernizing security operations and protecting customer data.
Top Risks Facing MSPs
Companies today are investing in emerging AI-driven technologies at breakneck speed, often without cybersecurity readiness. According to PwC, only 2 percent of executives said they have implemented full cyber resilience across their organization – making them sitting ducks for cyberattacks.
As cyber risks continue to escalate, smaller organizations are increasingly turning to MSPs for full or co-managed security support. In a recent survey, 71 percent of cybersecurity leaders said they believe that small organizations have reached a critical tipping point where they can no longer secure themselves against the growing complexity of cyber risks. As such, MSPs need to be ready to defend against any type of threat, at any time.
Here is a closer look at some of the threats that MSPs and customers are facing.
Supply chain attacks
Supply chain attacks target the vendors, software providers and partners that businesses depend on – including MSPs. These attacks have skyrocketed in 2025, with threat actors becoming increasingly adept at exploiting hidden vulnerabilities in trusted software components. In one recent example, a supply chain attack compromised 16 widely used packages in Node Package Manager (npm), which is a popular tool for JavaScript developers – putting countless organizations at risk.
Social engineering attacks
Social engineering has been around for decades, yet it continues to plague organizations across all sectors. Popular methods include email phishing, SMS phishing (smishing), and voice phishing (vishing). According to Verizon’s 2025 Data Breach Investigations Report, the majority (60 percent) of breaches involved human actions, with social actions like phishing accounting for 23 percent of incidents. Threat actors are now also leveraging AI during social engineering campaigns to launch targeted attacks at scale.
Ransomware
Ransomware incidents have continued to surge in 2025, with North America receiving the majority of attacks. Just recently, a leading insurance company was hit with a large ransomware attack that led to operational disruptions and data compromise. Organizations that fail to conduct backups and vulnerability assessments risk falling victim to data and financial loss, prolonged downtime, and reputational damage.
Insider threats
While companies typically go to great lengths to protect their perimeters, many still fail to account for insider threats like disgruntled employees, former staff members, and even well-intentioned workers who lack sufficient training. In the recent Coinbase breach, cybercriminals paid employees to extract sensitive data from internal systems, ultimately resulting in a $20 million ransom demand.
Shadow IT
The shift to remote work and cloud adoption have contributed to shadow IT, or the proliferation of unauthorized software and hardware. While most businesses today think they use around 40 apps, the actual amount exceeds 600 on average. This disconnect creates security blind spots and contributes to wasteful spending – both of which can reflect poorly on MSPs.
Zero Trust Access Control: A Key Security Component for MSPs
Making matters even more challenging, MSPs are often direct targets for cybercriminals who view them as easy entry points into multiple client environments. After all, a successful breach can compromise across an entire customer base, significantly amplifying the risk and damage of an attack.
In light of this, MSPs have a growing need to level-up their security posture. One of the most effective strategies is to leverage zero trust security – a strict protocol based on the “trust nothing, verify everything” principle.
Zero trust can be applied to multiple areas, including network access, applications, and data protection. But for MSPs, there is a growing need for zero trust with access control specially around SaaS-based remote monitoring and management (RMM) which is a common and high-value target for threat actors.
Up until recently, comprehensive zero trust security wasn’t widely available in SaaS RMM solutions. But this has changed, thanks to LogMeIn Resolve which is an all-in-one remote IT and unified endpoint management (UEM) platform. With LogMeIn Resolve, MSPs can now offer enhanced security when remote controlling devices, deploying unattended devices, and running PowerShell scripts – resulting in heightened customer trust, less risk and fewer security incidents.
In short, LogMeIn’s zero trust architecture assumes that no user – regardless of their location or identity – should have blanket access to systems or permissions.
Via LogMeIn:
“In a nutshell, an agent in LogMeIn Resolve creates a signature key that uniquely identifies that person in an account,” the company explains. “This key is not stored anywhere – other than the agent’s memory. When the agent wants to perform a sensitive task, such as deploy unattended access or run PowerShell scripts on remote devices, their identity requires extra verification using this signature key. This extra security layer protects your organization as well as your agents, even when working from outside your protected office infrastructure.”
Elevating UEM with BCDR
While zero trust aims to enhance attack prevention, MSPs must also consider resilience and recovery as part of their modernization strategy. Many MSPs today rely on disparate, siloed tools for managing endpoint security, backups and recovery. This often leads to issues like missed backups, delayed responses, and inconsistent policies – none of which are acceptable with today’s strict compliance requirements and client expectations.
To address this, LogMeIn recently partnered with Acronis, a global leader in data protection and business continuity. The new LogMeIn Data Protection Suite powered by Acronis combines LogMeIn Resolve’s UEM capabilities with Acronis’ business continuity and disaster recovery stack.
With this integration, MSPs can centrally manage endpoints and deploy backup agents using Resolve, access one-click rapid recovery for critical systems, and extend protection to Google Workspace and M365. In addition, the combined solution can automate backup scheduling and health monitoring.
The result is a unified solution that empowers MSPs to deliver enterprise protection at scale, with minimal overhead.
LogMeIn Resolve: All-In-One Data Protection Built for MSPs
The managed services industry is becoming faster, more automated, and more competitive every day. MSPs that continue relying on outdated tools and processes risk falling further behind and becoming irrelevant.
LogMeIn Resolve is an all-in-one IT management solution that enables centralized control, automated threat remediation, and built-in disaster recovery. By implementing LogMeIn Resolve, MSPs can embrace a modern, security-first approach and respond more efficiently to customers’ evolving security needs.
Discover how LogMeIn Resolve can simplify security management for MSPs—reach out to a sales rep to get a personalized trial.
