T-Mobile US appointed Srinivasan Gopalan as COO, effective March 1. Gopalan will lead technology initiatives and go-to-market operations across the consumer and business groups, and will report directly to CEO, Mike Sievert.
Gopalan served as a T-Mobile director for nearly four years, his most-recent term beginning in 2022. He also has global leadership experience spanning technology, telecommunications and business operations, and has held senior leadership positions with Bharti Airtel, CapitalOne, Vodafone, T-Mobile U.K. and Deutsche Telekom.
Over the years, Gopalan focused on driving operational excellence, digital transformation and customer-centric strategies, overseeing large-scale technology initiatives and go-to-market efforts.
“I am so pleased to welcome Srini to this world-leading management team after working with him for years on our board of directors. I know from personal experience that his deep understanding of technology, operations and our business makes him the ideal leader to take on the role of Chief Operating Officer,” said Sievert. “As we execute on the multi-year business and technology transformation plan that we laid out at our Capital Markets Day, having Srini join our team couldn’t be better timed, as he will leverage his experience and track record of leading through significant transformations — as a further accelerant to a plan that already has a lot of momentum behind it.”
Gopalan will focus on creating even better experiences for customers, with an emphasis on technology workstreams that drive T-Mobile toward its goal of being a data informed, AI enabled, digital first company. He will also oversee integrated go-to-market strategies, expanding T-Mobile’s multi-year lead in network through advanced 5G solutions and driving thought leadership on the next-gen mobile network standards.
“I’ve worked with Mike and this entire management team for many years as a board member, and I’m looking forward to joining management in this leadership role to build on T-Mobile’s momentum,” said Gopalan. “This is an important time for the company, the most exciting chapter yet — and I look forward to jumping in to help drive the ongoing transformation in the Consumer and Business areas and to orchestrate the delivery of technology solutions and value.”
The existing Senior Leadership Team will continue in their roles. Reporting to Gopalan will be Jon Freier (president, consumer group), Callie Field (president, business group), Nestor Cano (EVP, transformation and chief information and digital officer) and Ulf Ewaldsson (president, technology).