Sales Pros Lose 6+ Weeks Per Year to Admin Work
Sales professionals are losing an average of six and a half weeks a year completing…
CPaaS Becomes a Top Vector for Video Projects
Most of those who want to embed video projects are using communications platform-as-a-service (CPaaS), with…
Most Cyber-Pros Not Confident in Orgs’ Security
Only a fifth (21 percent) of cybersecurity professionals in a recent survey indicate they are…
Customer Service: Key to Retention
If there was any doubt about the importance of customer service, doubt no more: A…
Survey: Millennials Need No Office, but Value Flexibility
Employees no longer need to be in an office to thrive at work. Research from Fuze shows that 60…
Most SMBs Have Compromised on Cybersecurity
More than 70 percent of SMB IT managers say budget considerations have forced them to…
Partner Management Key to Maximizing Channel Revenue
The channel is an important revenue driver for companies, because it empowers them to sell…
Cloud-Based UC Adoption Set to Spike
More than half (51 percent) of businesses are expected to adopt cloud-based unified communications by…
Millennials Shifting Enterprise IT Priorities
Millennials now comprise the largest percentage of the U.S. workforce, and their expectations when it comes…
Most Businesses to Increase IoT Spending in 2017
A full 90 percent of enterprises will increase Internet of Things (IoT) spending over the next…
One Quarter of End Users are Satisfied with UC System
There is an unexpected, but positive disconnect between IT and end-users on overall unified communications…
Mobile Skype for Business Usage is Set to Skyrocket
Mobile use of Skype for Business is expected to nearly double by 2018. According to…
Survey: Cloud-Based UC Set to Dominate by 2020
Adoption of unified communications as a Service (UCaaS) and hosted PBX will increase nearly sixfold,…
BYOD, Password Policies Ramp Up for Businesses
In today’s mobile landscape, managing both company- and employee-owned mobile devices is a universal challenge…