TBI Adds UCaaS Specialist as NE Channel Manager

TBI has announced that Julie Friedman has joined the master agency as a national channel manager to grow and support the company’s agent partner base in the Northeast.

Friedman brings more than 20 years of experience in the telecom and technology industries, and particular expertise in the growing areas of unified communications as a service (UCaaS), software as a service (SaaS) and cloud computing.

“We are very excited to welcome Julie to the team,” said TBI director of national channel sales, Adam Knudsen. “Julie has an excellent handle on partner development and solution selling. She also has an advanced skill set when it comes to guiding customers through more intricate engineering and design requests. I am confident her personable approach will lend to her building strong relationships with partners.”

Friedman will focus on expanding TBI’s network of agents, VARs, and MSPs in the Northeast region. In addition, she will work with existing TBI agents to develop strategic business plans.

Friedman started in the telecom industry in 1993 and throughout her career has earned numerous awards in recognition of her success, including President’s Club membership and Pinnacle of Success awards. Prior to joining TBI, Friedman worked on the business development team of Thinking Phones, the Boston-based UCaaS specialist.

“I have enjoyed partnering with TBI for the last two years,” said Friedman. “I am honored and delighted to join this great team and offer my 20+ years’ experience to the TBI partner community.”