TBI has announced a strategic partnership with TetraVX, a unified communications and collaboration company that specializes in the delivery of cloud-based solutions. The partnership will equip TBI’s partner community with TetraVX’s full suite of cloud-based collaboration technologies, resulting in a seamless experience for employees, agents, and customers.
In addition to a direct partnership with TetraVX, TBI selling agents will now be able to provide their partner community with broader services provided by TetraVX’s parent company, Netrix, LLC. By offering Netrix LLC’s comprehensive as-a-service and professional services portfolio, TBI’s partners will have a single provider for UCaaS and hosted voice, CCaaS, conferencing and collaboration room kits, SD-WAN as-a-service, cloud and hosted computing (private and public cloud), managed IT, security consulting and managed services, disaster recovery programs, and data intelligence and analytics/ Power Bi.
As a Microsoft Gold Partner, TetraVX’s robust suite of offerings includes a variety of Microsoft solutions, including cloud-based Skype for Business, Microsoft Teams direct routing, and hassle-free Microsoft Room Kits, providing TBI partners with a single source for the entire Microsoft environment. Microsoft expertise goes beyond collaboration, with a dedicated Microsoft Certified engineering team, TetraVX can deploy and support all aspects of a customer’s Microsoft 365 environment.
Together, TetraVX and TBI enable customers to easily collaborate and sync user data across platforms to increase workplace efficiency and maintain a consistent record of customer interactions. Partners will be able to boost their clients’ employee productivity and improve customer experience using cloud-based solutions that streamline business processes, enable mobile-friendly customer interactions, and orchestrate omnichannel customer communications.
