Telarus, EPIC Team to Offer Contact Center Consulting to Partners

Telarus has partnered with EPIC Connections, which provides contact center consulting, to provide sales expertise to its network of 2,000+ cloud and telecom agents.

The partnership creates the ability for agents to engage with EPIC for contact center opportunities through Telarus’ proprietary subject matter expert (SME) platform.

“We are excited to add EPIC Connections to our SME portfolio,” said Adam Edwards, CEO of Telarus. “Creating a deep bench of vetted experts our partners can access to close any type of Cloud Contact Center opportunity has always been the goal of our proprietary SME system, and EPIC Connections is a perfect fit. By adding EPIC to any customer record, our partners can easily engage with one of the best consultants of contact centers, outsourcing and managed operations/infrastructure services in the industry.”

EPIC Connections has been a Telarus partner since 2015. Its team of experts will be available to participate at any level in the sales process, all under the Telarus agent’s own brand., expanding the reach of thousands of entrepreneurs who already sell millions of dollars of hosted UC and associated infrastructure contracts each year.

“We are excited to work with Telarus and its agents,” said Bill Pieper, president of EPIC Connections. “They are the fastest growing master agent of unified communications services, and we look forward to partnering with them as a SME for all things contact center. Their proprietary SME platform will 1) make it easy for them to engage with EPIC, and 2) ensure the commissions paid by the contact center service providers we recommend are split each month according to our agreed-to amount.  This eliminates any barriers and risk associated with getting into the cloud contact center space for Telarus partners. Now is the time to take advantage of the massive opportunity cloud contact center is creating and EPIC is eager to help accelerate their success.”

“When you focus on hosted UC, like our partners do, you are going to see plenty of companies with both inbound and outbound contact centers,” added Patrick Oborn, co-founder of Telarus. “This means our agents are currently sitting on a mountain of opportunity, and we are confident EPIC Connections will help them realize their full potential by helping them design, propose, sell, and implement next-generation contact center solutions.”

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