Master agency Telegration has formed a strategic partnership with Convey Services for its partner support portal strategy.
It has joined Convey Engage, an online agent engagement platform designed to bridge the communications gap between vendor partners and the agent community. It will power Telegration’s TelePortal, a cloud-based solution that hosts and delivers content, training, promotions and events provided directly from vendors and suppliers to their agents and distributors.
“Telegration is raising the bar by providing in depth product content, training and promotions through their Convey platform,” said Carolyn Bradfield, CEO of Convey Services. “They are making an extreme effort to team up with their vendor partners to deliver an enhanced level of support by implementing the Telegration TelePortal.”
TelePortal will consolidate all vendor content, training, promotions and events into a single location, making it easier and more convenient for the Telegration agent community to access and use.
“The telecommunications industry has continued to become more complex. New providers and service offerings emerge almost daily in our business. TelePortal will allow our employees and agents to access all of our voice, Internet, data, cloud, VoIP, cable and mobility providers’ information immediately for the latest on products, services and support to better serve our customers,” said Denis Raue, president of Telegration. “I really believe that this is a game-changer since our sponsored providers have a vested interest in updating the information. Ultimately, they will be responsible for keeping marketing information current. TelePortal is cloud-secure and all the information will be housed in one place — immediately available for all our agents and employees at any time. TelePortal is keeping us leaders in our field, where information and knowledge is paramount to succeed in an ever-changing marketplace.”
