Telinta and Vida Global, a leading AI agent operating system, have partnered to bring intelligent multi-language, multimodal AI agent capabilities to telecom service providers using Telinta’s hosted softswitch and billing platform. The integration enables service providers to add AI agents to hosted PBX, SIP trunking, UCaaS, and VoIP calling via brandable mobile and desktop softphones, WebRTC and other business telecom services.
Vida AI agents answer inbound calls with intelligent, natural language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations or complete other online transactions. Agents also place outbound calls from predefined lists and return missed calls automatically, so that no customer interaction is lost.
Built to move companies from proof of concept to full production, Vida gives enterprises, MSPs, and telecom service providers the tools to build, deploy, and manage AI agent workforces across voice, text, email, and chat — with the visibility, control, and compliance required to operate at scale. Vida AI Agents speak 10 languages by default, and have developed a unique method to register as SIP devices on existing phone systems, making deployment seamless for telecom providers.
Telinta’s cloud-based TeliCore platform has served VoIP providers around the globe since 2002, offering integrated switching, real-time billing, and more. The company offers white-label solutions that enable service providers and their resellers to offer a full portfolio of profitable VoIP services under their own brand and at their own prices.
Both companies are offering special promotions for new customers who sign up in 2026. Telinta is offering new customers a $400 discount on their first monthly invoice, while Vida is offering $200 off platform fees for Telinta customers ($500/month plan) for the first three months of service. In addition, Vida will provide a no-cost, no-commitment proof of concept agent to demonstrate its capabilities.
“Telecom providers have always been the infrastructure layer for business communication, and with this partnership, they can now be the AI layer too,” said Jordan Gadapee, CMO of Vida. “Vida isn’t just an AI feature. It’s the operating system that lets Telinta’s customers run their entire AI agent business, from deployment to monetization. Together, we believe Telinta and Vida give service providers what they need to deploy intelligent agents across voice, SMS, email, and chat, and turn that into a revenue-generating service for their own clients.”
“For over two decades, Telinta has built a comprehensive ecosystem of industry-leading partners like Vida to help our ITSP customers grow,” added Alex Ferdman, Telinta CEO. “Telecom service providers can use Vida’s AI together with Telinta’s TeliCore platform to better compete and win in the marketplace.”
Telinta and Vida will host a free joint webinar on Wednesday, June 24, 2026, at 1:00pm Eastern Time. Reserve your spot today.
