Telinta Releases Desktop Softphone Solution for VoIP Service Providers

Telinta, a leader in cloud-based soft switch solutions for UCaaS and VoIP service providers, released its new white-label Desktop Softphone solution. The Desktop Softphone enables VoIP service providers, ITSPs and UCaaS providers to offer VoIP calling via an easy-to-use application for Windows and Mac desktop and laptop computers.

Features include attended and unattended call transfers, placing calls on hold, SMS and free on-net messaging, phonebook, call history and more. VoIP service providers also can offer optional features to their users such as voicemail, call forwarding, multiple DIDs and other capabilities which create opportunities for incremental revenue.

The solution is part of Telinta’s portfolio enabling service providers to offer hybrid and remote work solutions, unified communications and more. The brandable softphone can be offered by Telinta customers as a stand-alone service, or integrated with popular services such as hosted PBX, SIP trunking, and Telinta’s Virtual Office solution.

When offered with Telinta’s other customizable softphone solutions, Telinta customers can provide VoIP calling via any compatible device: Android and Apple iOS, Windows and Mac, desktop and laptop computers, and even web-based calling with a brandable multi-language portal via the user’s own WebRTC-compatible browser.

Telinta’s real-time billing enables customers to offer services on a prepaid or a postpaid basis. The solution includes an option to recharge a prepaid balance online via credit card or Telinta’s PayPal plug-in.

Telinta’s carrier-grade trademarked TeliCore softswitch platform integrates Telinta’s VoIP solutions with switching and billing capabilities.

“Our new desktop softphone is a powerful tool that service providers and their resellers can use to win new customers, and grow their VoIP business.” said Alex Ferdman, CEO of Telinta. “Since 2002, our developers have created highly-flexible VoIP solutions with the unique needs of service providers in mind.”

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