Understanding Local Area Codes and Caller ID Spoofing

This post was sponsored by Utility Telecom, a leading provider of VoIP telephone systems and internet services to businesses and organizations all over California and Nevada.

As a telecommunications company, Utility Telecom understands just how important a local area code can be for a business.

What You Need to Know About Local Area Presence

For new businesses that make frequent outbound calls, their area codes can influence how credible their business appears. This can be especially true if the business makes outbound calls to a particular region.

Businesses that rely on calling customers need to have a local area code to avoid having their calls screened. But in highly populated regions, there may be limited access to major area codes.

Luckily for businesses in California, Utility Telecom offers local area codes in a few major California regions, with many other telecom companies offering the same type of services in other areas.

What You Need to Know About Caller ID Spoofing

Unlike Local Area Codes, Caller ID spoofing is easily known as spam. These calls are unwarranted and come from anonymous users that may seek your personal information. They are often paired with robocalling which means the scammers use automated dialers and pre-recorded messages to call multiple users as often as they would like.

There is no way to know when a call may be spam. Caller ID spoofing can make incoming calls appear to be from a local number. With the disguise of a local area code and prefix, a phone’s caller ID becomes unreliable.

This can lead to a lot of confusion and frustration for all parties involved. Call recipients may be frustrated with the frequent calling and spam, while the real owner of the phone number may get an influx of missed call accusations.

How to Protect Yourself

While many call centers or telemarketing companies may utilize the select area codes to make calls to appear as local, Utility Telecom must clarify that the company does not support or offer any type of Caller ID spoofing services.

This is one service that Utility Telecom does not and will not provide. If you have been a victim of Caller ID Spoofing or think your number is being used in Caller ID spoofing, check out these tips from the FCC.