Telarus – which was recently recognized by ChannelVision Magazine with a Visionary Spotlight Award (VSA) for Best Emerging Technology Breakthrough 2024 (SolutionVue AI Quick Solution Assessment) – published Outsmarting Cybercriminals: A Guide to Navigating Today’s Cybersecurity Threat Landscape.
This complimentary guide offers insight into helping:
- Think like a hacker, better understanding the motivations and tactics of cybercriminals to help your customers stay ahead.
- Identify common and growing threats, learning about the latest cyberattacks, from phishing scams to AI-powered deepfakes.
- Empower customers, helping them discover how to advise on the best security solutions to protect their businesses.
- Customer self-service chatbots.
- Real-time agent assist and knowledge suggestions for contact center agents.
- Agent coaching and quality management for contact center managers.
- Accent matching and auto-redaction.
- Contact center performance insight and analytics.
- Outbound communication management and automation.
- GenAI and intelligent BI popular GTP engines (OpenAI, Gemini, Copilot and Bedrock).
ChannelVision Magazine editors found Telarus SolutionVue AI QSA exemplifies rapid innovation within the communications industry, demonstrating a cornucopia of opportunities for channel partners to boost their roles as trusted partners for business success.
“Congratulations to all of our winners,” said Beka Business Media founder and ChannelVision Magazine publisher, Berge Kaprelian. “For a year that saw a record number of nominations, I can proudly say that all VSA recipients – spanning Overall Excellence, Business Technology and Service Provider Technology – have made outstanding strides that warrant distinction.”
“Telarus is excited to receive the ChannelVision VSA for SolutionVue,” said Jennifer Pockell Dimas, chief marketing and experience officer, Telarus. “The AI QSA enables our technology advisors to have informed AI discovery conversations with their customers, resulting in near real-time technology and best-fit supplier recommendations. Our advisors use the tool to help them identify the right solutions for their customers and expand their deal sizes.”
For more information about SolutionVue and the AI QSA, visit www.telarus.com/tools/solutionvue.