Windstream Unveils Channel Partner Portal

Windstream Enterprise has developed a new portal exclusively for channel partners.

The WE Connect Partners portal was designed with the specific business needs of WE channel partners in mind, empowering them to maximize the value of Windstream’s industry-leading network communications services. It’s part of ongoing national channel integration effort aimed at enriching the experience Windstream Enterprise provides to its channel partners.

According to the company, the portal creates a sophisticated but simple and intuitive experience that enables partners to easily manage and configure end-user services, gain critical analytical insight in real time, and access support. The portal combines base management and insights, network analytics, reporting, location visibility and customer support features into a single view to help channel partners provide exceptional service to their end users. User-friendly and highly customizable dashboards offer ready access to insights that drive end users to strategic services, and to metrics on revenue streams and other KPIs. Partners also can use the portal to access renewal offers and marketing resources, and to get support across multiple channels.

By combining all these tools and resources in a single digital environment, the new WE Connect Partners portal is similar in many respects to the WE Connect enterprise customer portal that in 2019 earned Windstream a coveted Gold Stevie Award in the IT Service Management Solution category for delivering a best-in-class customer experience.