Managed video services provider Yorktel has unveiled the Yorktel VideoCloud video conferencing services portfolio, which offers enterprises access to Yorktel’s hosted video infrastructure in lieu of purchasing costly systems or to augment existing internal capabilities.
The move takes Yorktel’s expertise in designing and implementing enterprise video conferencing solutions for businesses and moves it to a new hosted realm.
VideoCloud is carrier network and device-agnostic, the company noted, and allows for multiple levels of connectivity ranging from standard H.323/SIP video conferencing rooms, desktop and mobile conferencing clients, to Lync Federation and telepresence systems interoperability.
Also on the interoperability front, Yorktel VideoCloud supports full integration with Microsoft Lync and Office 365, so that users on any Microsoft Lync client can use VideoCloud to connect to video conferencing systems from Cisco, Polycom, Avaya (Radvision), Lifesize, and other vendors.
“Since our inception almost 30 years ago, we have championed the value of video and the need for its pervasiveness as a primary communications medium,” said Ron Gaboury, Yorktel CEO. “Our mantra is that we make video work. With Yorktel VideoCloud, we are providing the means for organizations of any size to realize the full potential of video conferencing, unified communications and visual collaboration without complexity or cost.”
He added, “Our proven approach to video managed services liberates customers from having to support multiple communications platforms and security protocols by instead choosing a single partner and solution for a cohesive, customized user experience.”
The Yorktel VideoCloud portfolio includes three models. The Virtual Meeting Room is a reservation-less, on-demand video conferencing service interoperable with any H.323 or SIP compliant desktop, room or mobile video conferencing client. The Managed Conferencing Service provides cloud-based video conferencing bridging, call control and management to support multipoint room video conferencing. This offering includes a suite of enablement services, including reservations and scheduling, proactive monitoring, incident management, performance to Service Level Agreements (SLAs), maintenance and user experience detailed reporting.
Meanwhile, the B2B Service enables a company to schedule and host external, inter-company video conference meetings.
“The demand for real-time collaboration and visual communications continues to grow with each passing day,” said Gaboury. “Yet, the fear of managing and integrating complex systems – and the associated costs and resource drain – prevents many CIOs from embracing video. Only Yorktel has the global resources, integration expertise, depth and breadth of offerings to comprehensively address issues such as security, network monitoring, QoS, and multi-vendor interoperability.”