The partnership aims to grow awareness around Visual IVR technology and the benefits the platform offers to businesses. Together, Zappix and its partners plan to provide enterprises the assistance they need to fully understand and properly implement productive Visual IVR solutions.
“These partnerships open many exciting opportunities for Zappix around the world,” said Zappix President Yossi Abraham. “Our partners handle contact center solutions for some of the world’s best enterprises. Our platform will enhance the services they offer these organizations and result in impressive ROI for their clients. We are looking forward to working closely with Synergy and to growing business in the U.K., combining Synergy’s knowledge of the local market with Zappix cloud-based self-service technology.”
Synergy, a specialist in providing Digital Customer Care, and Zappix hope to enhance the offerings available to the UK’s 6,225 contact centers. The current contact center industries in the U.K. and beyond stand to benefit greatly from implementing Zappix Visual IVR platforms. The local expertise and experience of organizations like Synergy Organisational Solutions combined with Zappix digital self-service virtual web-app technology will prove to be an impressive combination.
“I am excited to partner with Zappix and offer innovations in technology to our clients. Zappix Visual IVR platforms will help our clients and contact centers across the UK reduce calls to live agents, lower costs, and enhance the customer experience,” said Synergy Organisational Solutions Managing Director Olu Orugboh.