Zyter has announced the availability of Zyter Member Engagement, a secure mobile application and optional member portal designed to deliver a more satisfying member experience for healthcare payer organizations.
During the COVID-19 pandemic, many members have questions about their plan, coverage, medications, test results and other aspects of their health. With healthcare payer call centers already overwhelmed with COVID-19, Zyter Member Engagement provides a self-service option for plan members to quickly and conveniently obtain the information they need, freeing resources for other tasks.
Zyter Member Engagement is HIPAA-compliant and provides healthcare plan members with a wealth of features and functionality to more easily and efficiently manage their health and their plan remotely. Supported by the Zyter Digital Health Platform, Zyter Member Engagement provides the fast responsiveness, attractive and user-friendly interface, intuitive navigation, and customizable features out-of-the-box that plan members expect from today’s healthcare mobile applications and portals.
Additional features include a personalized home screen, simplified access to healthcare information, and secure, two-factor authentication, and in-app plan changes and upgrades.