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Monday, March 1, 2021

Dubber Launches Unified Call Recording, Voice AI on 3 AT&T Networks

Dubber Corporation Ltd. announced that AT&T Inc. has deployed its Unified Call Recording and Voice Intelligence solutions on the AT&T Network through AT&T IP Toll-Free,  AT&T Hosted Voice Service (HVS), and Cisco Webex Calling with AT&T.

The collaboration of AT&T Business and Dubber brings the power of Dubber Unified Call Recording and Voice AI to customers already on AT&T IP Toll-Free. AT&T serves more than 3 million businesses including many of the Fortune 500 and enterprises across financial services, retail, healthcare, insurance and manufacturing sectors.

AT&T IP Toll-Free is a SIP trunking service that delivers inbound toll-free calls to business customer locations over the entire AT&T network.

As a simple and easy to deploy feature upgrade, Dubber Unified Call Recording and Voice AI can be added to existing IP Toll-Free services. Customers can connect voice data – including conversational content, sentiment analytics and call meta-data to big data sets, applications such as Salesforce, and more.

In addition to offering Dubber Unified Call Recording and Voice Data services with AT&T IP Toll-Free, the companies also announced Dubber Unified Call Recording service availability for businesses using Cisco Webex Calling with AT&T, as well as AT&T Hosted Voice Service (HVS) available today for United States customers.

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