CallTower, which delivers cloud-based, enterprise UC, contact center and collaboration solutions, expanded its team with a series of key internal promotions designed to ensure continued excellence and growth in its partnership endeavors.
Jessica Flannery, who will take on the role of the director of strategic partner alliances, delivers experience and an innovative approach to develop and strengthen CallTower’s alliances. The move positions her to guide CallTower’s new MSP partner rebiller program and team. She is expected to be instrumental in guiding MSPs and VARs to add Microsoft operator connect and other solutions to their portfolios.
Chuck Phaneuf, meanwhile, will take over the role of channel director. This move reflects CallTower’s confidence in his ability to drive the channel partnership strategy forward. His channel sales pipeline experience and leadership acumen will be instrumental in CallTower’s expanding presence in both North America and EMEA.
Finally, Jordan Corona will join the channel team as the midwest channel manager. He brings a unique perspective to this role, having previously worked for the state representative of Miami Beach, as well as with CallTower. In his new position, he will leverage his profound understanding of CallTower solutions to assist customers in connecting seamlessly and elevating service quality and partner satisfaction.
These new roles signify CallTower’s dedication to enhancing its channel partnership operations and underscore a belief in nurturing and recognizing the talents within the team.
“We are elated to recognize Jessica, Chuck and Jordan with these well-deserved promotions,” said William Rubio, CallTower CRO. “Their collective expertise are vital to our continued growth and success. We are confident that their contributions will further enhance our channel partnerships and bring innovative solutions to our clients.”
For more on CallTower’s partner program, click here.
