8×8 has expanded its presence in Asia Pacific, and has signed CSG up as a channel partner for the region.
CSG will sell the company’s entire portfolio of enterprise cloud communications solutions to the Australian and New Zealand markets – including its Virtual Office and Virtual Contact Center solutions.
As part of its 8×8 go-to-market strategy, CSG will launch a new service to onboard employees with a turnkey offering that bundles 8×8 cloud communications solutions with telephony hardware, a laptop, online file storage and back-up in a complete end-user package—all supported by the company’s national service team. CSG’s cloud solutions sold as a service also scale to suit the larger enterprise, and 8×8’s Virtual Contact Center will be a critical solution for this market, the company said.
“I am extremely pleased that 8×8’s world-leading Virtual Office and Virtual Contact Center products are now part of our ever-expanding, innovative cloud solutions portfolio,” said CSG CEO Julie-Ann Kerin. “We work with some of the world’s leading technology brands and are delighted to have 8×8 as one of our key partners.”
“Our partnership with CSG allows 8×8 to further extend its footprint and better serve our valued customers in Asia Pacific as part of our ongoing global reach strategy,” added Vik Verma, 8×8 CEO. “The growing demand for enterprise cloud communications in key international markets such as Australia and New Zealand has become critical for our customers. CSG has a valued reputation and broad footprint across Australia and New Zealand, enabling us to offer a highly innovative enterprise cloud communications solution to a broader customer segment in one of the fastest growing technology hubs for enterprise communications.”
