COEO Solutions today announced the acquisition of S-NET Communications.
The acquisition enhances COEO’s existing strengths in managed networking while adding S-NET’s AI-powered contact center platform with features like conversational self-service, real-time agent guidance and customer sentiment analysis. S-NET brings a fully integrated platform of managed network and cloud communications services including SD-WAN, SASE, managed firewall, UCaaS, CCaaS, direct internet access and managed IT services, along with specialized expertise serving hospitality, QSR and franchise and healthcare customers.
S-NET’s 20-year operating history, its concierge-level service model and its depth in multi-location environments like hospitality and QSR demonstrate the kind of execution track record that makes it a natural fit for COEO’s platform.
“S-NET built their business the same way we did, with dedicated teams, engineering discipline, and a customer base that stays because the service delivers,” said Frank Ruffolo, CEO of COEO Solutions. “Together, we are a more complete platform for mid-market businesses that need a partner who can handle complexity and stay accountable over the long term. S-NET customers gain access to a broader national platform and deeper technical resources, and our existing customers gain new capability in managed IT and vertical expertise we are proud to add.”
According to COEO, S-NET customers can expect to experience no disruption to their service or support teams. The dedicated service model that S-NET customers have relied on will continue, now backed by COEO’s national infrastructure, deeper engineering bench, and expanded portfolio of managed network and communications solutions.
For channel partners who have represented S-NET, this transaction opens access to COEO’s full portfolio and established channel program. COEO works with a national network of technology solutions distributors and advisor partners, offering competitive commissions, dedicated channel support, and a partner-first sales model built around faster time to commission and long-term account growth.
Partners who have been selling S-NET solutions are encouraged to contact COEO’s channel team to discuss how the expanded platform creates new revenue opportunities for their customers.
