Arrow Electronics Intros AI-Powered ArrowSphere Assistant for Partner Cloud Business Management

Global tech solutions provider Arrow Electronics launched the ArrowSphere Assistant. This  AI-powered cloud business companion is designed to unearth new business opportunities, increase efficiency and discover potential revenue for channel partners managing their cloud business through ArrowSphere Cloud.

The release is powered by Microsoft’s Azure AI, and streamlines workflows to help partners make faster, more informed decisions, act promptly and offer better cloud service delivery to customers. With minimal interactions, users can find and understand critical areas in which to focus on day-to-day cloud interactions. ArrowSphere Assistant helps generate detailed reports, get recommendations, create communications based on findings and turn untapped business insight into new business opportunity.

“We’re providing a tool that can reshape how our channel partners comprehend and manage their cloud business and those of their customers,” said Eric Gourmelen, VP and CTO of ArrowSphere, with Arrow. “ArrowSphere Assistant capitalizes on the power of generative AI technology combined with the robust business data in ArrowSphere Cloud, to provide unprecedented quality of answers to channel partner inquiries.”

ArrowSphere Assistant empowers channel partners with deeper data and visual aids in numerous areas, making cloud management faster, better informed and more efficient, at scale. These include:

  • Business operations – Discovering new business opportunities by viewing daily business updates with guided hot spots for additional focus, and where to gain additional cloud efficiencies.
  • Security operations – Paired with the ArrowSphere Cloud security dashboard, ArrowSphere Assistant can provide actionable security intelligence on security postures in minutes, including remediation recommendations.
  • Financial operations – Consolidating consumption figures, breaking down billing statements and viewing calculation explanations.

Arrow worked closely with Microsoft to adapt the tool’s underlying technology at scale to address channel partners’ toughest business challenges.

“Arrow continues to demonstrate leadership by creating innovative distribution offerings to enable their partners to achieve business excellence and deliver customer success,” said Microsoft chief partner officer and CVP, Nicole Dezen. “The AI-powered assistant in ArrowSphere Cloud is a game-changer for those managing cloud services. It drives great efficiencies and profitability in minutes instead of weeks or months.”

ArrowSphere Assistant early access is available to ArrowSphere Cloud users by request. More information can be found here. For Arrow partner opportunities, click here.