AT&T Partner Exchange Beefs Up Mobility Training, Tools

AT&T Partner Exchange is unveiling new mobility tools and enablement resources for channel partners.

AT&T is expanding its mobility portfolio with three new application programming interfaces (APIs) that help solution providers manage their customer accounts. AT&T is also updating its Certification Achievement Program, with more streamlined content and faster paths to certification. Mobile, network and operations professional-level certifications are available.

“As a mobility leader, we work side-by-side with our solution providers to improve operations,” said Sue Galvanek, vice president, Marketing, Pricing and Product Solutions, AT&T Partner Exchange. “We’re constantly upping our game so our solution providers can do the same.”

Businesses will see improvements in:

  • Mobility Activation. Partners can now activate AT&T-compatible mobility devices on existing accounts, helping save time and money.
  • Mobility Subscriber List. Efficient and easy management of account information to make billing and reporting more accurate.
  • Mobility Equipment Catalog. Current information on mobility devices, accessories and SIM cards to activate equipment faster.

“Mobility is core to our business. APIs are changing the game for us,” said Max Silber, vice president of mobility at MetTel. “AT&T Partner Exchange puts systems automation control in our hands, making it easier and faster to deliver the products and services our customers need.”

The AT&T Partner Exchange Certification Achievement Program is a self-paced, progressive learning experience. It’s designed to help increase engagement, drive solution selling and develop technical design competency and proficiency in operational capacities. With the changes, solution providers can earn professional-level certifications in both Network Services and Mobile Services in half the number of courses and in up to 58 percent less time than before, the company said.

“Our solutions providers have earned nearly 700 certifications since the program launched,” Galvanek said. “We’re here to help them win. The more we can simplify program knowledge, the more we can empower their success.”


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