African networking provider CMC Networks has partnered with AVANT Communications to support enterprises with connectivity across EMEA. The partnership provides AVANT’s global partner network of advisors and enterprises with streamlined access to CMC’s ecosystem of AI-powered network infrastructure and customer support, with local operations in 64 MEA markets.
CMC’s coverage across its pan-regional network is supported by Africa’s first AI-enabled core to enhance service resiliency and simplify regional expansion. The partnership also empowers AVANT’s technology advisors to provide enterprise connectivity across the region at speed and scale with real-time monitoring, predictive analytics, faster issue resolution, and service delivery automation powered by CMC’s AI operations (AIOps).
“Global enterprises are expanding into African and Middle Eastern growth markets, but they often face fragmented infrastructure, limited local support, and unpredictable service quality,” said Mahesh Jaishankar, Managing Director at CMC Networks. “Our partnership with AVANT enables enterprises to use AIOps to improve performance, reduce downtime, and ensure superior user experience across MEA. CMC’s thorough adoption of AIOps has reduced our customers’ MTTR (Mean Time To Repair) by over 40%. This result keeps improving as the AI engine learns more and more about our customers and our network.”
CMC Networks delivers networking solutions across some of the most complex and underserved markets in Africa and the Middle East, with more than 35 years of experience in the region. Its services include DIA, MPLS, SD-WAN, Ethernet, Satellite, IaaS and more, backed by on-the-ground presence in 64 MEA markets and 24/7 customer support. It uses real-time monitoring and predictive analytics to maximize uptime, control, and enhance user experiences, said the company.
